[Télécharger] Difficult Conversations: How to Discuss What Matters Most (English Edition) de Douglas Stone,Sheila Heen Francais PDF
Télécharger Difficult Conversations: How to Discuss What Matters Most (English Edition) de Douglas Stone,Sheila Heen Francais PDF
Télécharger "Difficult Conversations: How to Discuss What Matters Most (English Edition)" de Douglas Stone,Sheila Heen Livre eBook France
Auteur : Douglas Stone,Sheila Heen
Catégorie : Ebooks Kindle,Ebooks en langues étrangères,Par langue
Broché : * pages
Éditeur : *
Langue : Français, Anglais
The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: * Decipher the underlying structure of every difficult conversation * Start a conversation without defensiveness * Listen for the meaning of what is not said * Stay balanced in the face of attacks and accusations * Move from emotion to productive problem solving
Télécharger Difficult Conversations: How to Discuss What Matters Most (English Edition) de Douglas Stone,Sheila Heen Livres En Ligne
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